Privacy notice
We use the information you share to respond to your travel request, confirm relevant details, and provide customer support. This page explains the basics in everyday language.
What we collect
When you submit an inquiry, we typically collect:
- Contact detailsName, email, and phone so we can reply.
- Request detailsPreferred date, group size, and notes you add to your message.
- PreferencesCommunication preferences and any accessibility notes you choose to share.
How we use it
We use your information to:
- Reply to your requestConfirm availability and service details.
- Provide supportHelp with timing questions or changes.
- Send updatesIf you opt in, we email updates related to your inquiry.
Your choices
You can choose whether to receive email updates related to your request. If you want to stop receiving updates, contact support and we’ll help.
Retention & safety
We keep information only as long as it’s needed for request handling and customer support. We also use reasonable safeguards to protect it.
Questions?
If you have privacy questions or want to discuss your request, reach out through our support page.
Contact support